Shipping policy
This Shipping Policy describes how orders placed through NoireBloom.store are processed and delivered.
1. Free Worldwide Shipping
NoireBloom provides free standard shipping worldwide on eligible orders.
No minimum purchase amount is required for our standard free shipping unless a different condition is clearly disclosed before checkout.
2. Estimated Delivery
Our standard estimated delivery timeframe is:
7–10 business days
Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on the destination and circumstances affecting the carrier.
3. Order Processing
Orders undergo processing before shipment.
Processing may involve payment verification, inventory allocation, order review, packaging, and preparation for carrier collection.
Once your shipment is dispatched, tracking information may be provided where available.
4. International Shipping
NoireBloom ships to customers worldwide where delivery service is available.
International shipments may be subject to customs processing and destination-country requirements.
Local taxes, import duties, customs fees, or similar government charges may apply depending on the destination. Where these charges are not collected during checkout, responsibility for them is determined by applicable local rules.
5. Tracking Information
When tracking is available, customers may receive tracking information after their shipment has been dispatched.
Please allow time for the carrier's tracking system to register and update shipment information.
6. Delivery Delays
Factors outside NoireBloom's reasonable control may occasionally affect delivery.
These can include customs inspections, public holidays, severe weather, carrier disruptions, transportation interruptions, unusually high parcel volumes, or local delivery conditions.
If your shipment is significantly delayed, please contact us so we can review available tracking information.
7. Accurate Shipping Information
Customers are responsible for providing complete and accurate shipping information during checkout.
Please verify the recipient name, street address, apartment or unit number, city, province or state, postal code, and country before placing your order.
If you discover an error after ordering, contact us immediately. We will attempt to make the correction where possible, although changes cannot be guaranteed once fulfillment has begun.
8. Lost Packages
If tracking indicates a potential delivery problem or your shipment has not arrived within a reasonable period beyond its expected timeframe, contact NoireBloom.
We will review available tracking information and, where appropriate, communicate with the relevant shipping provider.
9. Damaged Packages
If your shipment arrives damaged, please retain the product and packaging and contact us promptly.
Photographs may be required to document the condition of the parcel and product.
10. Contact Us
For shipping questions:
Email: support@NoireBloom.store
Phone: (416) 980-4430
NoireBloom
5850 Av. Victoria
Montréal, QC H3W 2R5
Canada